Our Team

Established in 2024, Medivertex Sdn. Bhd. is a medical distribution company specializing in cutting-edge healthcare technologies. With a strong focus on artificial intelligence (AI), Medical Automation and the Internet of Medical Things (IoMT), we are dedicated to transforming the healthcare landscape by providing innovative solutions that enhance patient care, streamline operations, and improve overall healthcare outcomes. As a subsidiary of SM Health Care Sdn. Bhd. headquartered in Kota Kinabalu Sabah, Medivertex is strategically positioned to serve the dynamic healthcare landscape of Peninsular Malaysia leveraging the extensive resources, expertise, and innovative solutions of our parent company. We are committed to enhancing the quality of healthcare services and products available in the region.

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Paulus Lagadan

Group Managing Director

Paulus Lagadan is a distinguished leader in the healthcare industry and the Director of SM Health Care, a company he co-founded in 2009. Based in Sabah, Malaysia, SM Health Care has become a trusted provider of premium medical solutions for hospitals and physicians' clinics throughout the region. Under Paulus's visionary leadership, the company has consistently delivered quality healthcare services, earning a reputation for reliability and excellence.

With a versatile skill set that includes business development, biomedical engineering, social media strategy, and video production, Paulus brings a dynamic and innovative approach to his role. His prior tenure at Trax Multimedia broadened his creative and technical capabilities, further enriching his contributions to the healthcare sector.

Driven by a passion for advancing healthcare accessibility and a commitment to community well-being, Paulus is widely respected for his integrity, leadership, and forward-thinking mindset. His influence continues to inspire growth and innovation at SM Health Care, ensuring the organization remains at the forefront of medical services in Malaysia.

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Helga Smith

Group General Manager

Helga Veronica Smith is a dynamic leader, entrepreneur, and advocate for holistic healthcare solutions. With over 16 years of experience in the healthcare industry, she currently serves as the General Manager of SM Health Care, a company she co-founded to bridge the gap in medical equipment, hospital furniture, and wellness solutions in Malaysia. She oversees the company’s operations, sales, and customer relations, driving strategic growth and business expansion.

Helga is passionate about making a meaningful impact in the marketplace and integrating values-based leadership into her professional journey. She is currently pursuing her master’s degree in Principled Leadership in the Workplace from Regent College, reflecting her commitment to merging value driven leadership in her work. She also holds a Double Diploma in Multimedia from Informatics, demonstrating her versatility and adaptability across industries.

Professional Expertise & Skills

  • • Strategic Planning & Execution
  • • Operations & Project Management
  • • Contract Negotiation & Business Development
  • • Customer Relationship Management (CRM)
  • • Performance Motivation & Leadership Development
  • • Analytical & Problem-Solving Skills
  • • Team Collaboration & Organizational Growth

Driven by her vision to bring health and wellness care for humanity to flourish, Helga fosters an environment where businesses and individuals can thrive. She believes in creating positive social impact by empowering communities through access to quality healthcare solutions and employment opportunities, particularly in Sabah, where her company was founded. Beyond her corporate role, Helga is dedicated to mentorship, continuous learning, and building a culture of excellence and collaboration. Her leadership extends beyond business as she actively contributes to initiatives that promote workplace impact and holistic well-being.

Personal Philosophy & Mission Helga’s mission is to integrate her value-driven insights with business acumen, ensuring that her professional endeavors align with ethical, sustainable, and purpose-driven values. She strives to cultivate a work culture that values integrity, service, and growth, inspiring those around her to pursue excellence with compassion and resilience. For professional engagements or collaborations, Helga welcomes opportunities to connect with like-minded individuals who share a passion for leadership, healthcare innovation, and community development.

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Kumaravel Ragu

Managing Director

With over 17 years of experience in medical sales and marketing, Kumar has a proven track record of driving business growth and operational excellence within the healthcare sector. As a strategic leader, he combines strong organizational skills with a deep understanding of the healthcare market to deliver innovative solutions that enhance business performance and transform patient care delivery.

His expertise spans medical device sales, marketing strategy, and the integration of cutting-edge healthcare technologies, with a particular focus on healthcare automation and Medical IoT. He is passionate about leveraging these innovations to streamline operations, improve patient care, and create value for stakeholders at every level.

As Managing Director, he leads with a forward-thinking mindset, fostering a culture of accountability, execution, and collaboration to ensure the success and sustainability of the business. His approach centers on empowering teams to think creatively and challenge traditional boundaries, driving continuous improvement and excellence across the organization.